Support
Find an answer or contact us
Review common questions or use the prototype form to show how contacting Parcel support will work.
What is the difference between generated and saved?
Generated work remains a draft until you choose to save it. Saving does not create a PDF or send information to an employer.
How do I control an AI connection?
Open Connections to set up the Codex app server connection and review the marketplace installation steps.
What if I have already applied?
Add the job and set its status to Applied when that is useful. Parcel does not store a separate submission history or freeze the current documents.
What if my connection stops working?
Compatibility can depend on your AI product or plan. Review the connection in its provider marketplace or continue manually in Parcel.