Privacy

Parcel processes information you provide or authorize an assistant to provide, including account and security details, job-search content, documents, preferences, and communications with us. We also process technical information generated when you use the service. Save only information you are entitled to use.

We use this information to provide your workspace, save and retrieve your work, authenticate you, honor access permissions, deliver requested documents, and support you.

We also use information to operate and protect the service, investigate and resolve problems, and improve its functionality, performance, reliability, security, and usability. Optional analytics and session replay follow your privacy choices.

Sign-in and verification services process the information needed to complete those actions.

An assistant can read or change the information covered by the access you approve. Revoke directory and plugin connections from Connections. WebMCP page tools use your current website sign-in: close the Parcel page or sign out to stop those tools, and manage the assistant’s browser permissions in your browser. Your assistant provider handles information it receives under its own terms and privacy policy. Revoking Parcel access does not erase information already sent to that provider.

We use service providers for functions such as hosting, storage, authentication, communications, payments, diagnostics, and analytics. They process information needed to provide their services. Parcel operates in Canada, but these providers may process or store information in other countries, where local laws may apply.

Your workspace is private by default. Publishing a Resume makes its public content accessible to visitors with the link and, if you allow indexing, search engines. A Share follows the latest saved Resume. Deactivation stops future Parcel access, but cannot retrieve downloads or remove copies held by visitors or search engines. Other Job content and Cover Letters are not part of a Resume Share.

We use diagnostic information to detect and investigate errors, maintain the service, and protect accounts. Depending on the problem, reports may include error messages and traces, browser and device details, account or request identifiers, navigation and request details, and information involved in a failed operation. Reports sent to diagnostic providers may contain personal or user-provided information.

For example, an application error report may include the page where an error happened, the error message, and an internal account identifier. We do not attach request or response bodies or authentication cookies as fields in application error reports.

We and our diagnostic providers use filtering to reduce the information retained in reports. Filtering can occur before information is sent or after a provider receives it and before storage. Filters are designed to remove or mask sensitive information, but may not identify every instance.

Necessary browser storage supports sign-in, security, site functions, and privacy choices. Cookie preferences are stored only in your browser.

Optional analytics helps us understand use and measure performance. Session replay records page structure and interactions to help investigate interface problems. These are separate choices and remain off unless you allow them. Replay is designed to mask your text and inputs and block personal media and documents.

You can allow or withdraw either choice through Cookie settings in the footer. Turning optional analytics off may reload the page; save your edits first. Public Resume pages do not include analytics, session replay, diagnostic reporting, or a cookie banner.

Your current job-search content and structured document revisions remain available while your account exists, including when your search is dormant. Uploaded PDFs remain while a current Resume uses them. Replaced or removed PDFs become unavailable immediately and remain privately recoverable for a limited period before deletion. Account deletion purges owned PDFs and restore copies sooner. Access controls protect private records.

We retain operational, security, recovery, and provider records for limited periods appropriate to their purpose, including maintaining the service, recovering from failures, completing deletion, meeting legal obligations, and resolving disputes. Infrastructure records may include request details such as IP addresses and locations. These records are not an extra workspace history.

You can review and change your saved content, revoke connections, deactivate Public Resume Shares, and request account deletion in Settings. Deletion stops Parcel-controlled access and removes Parcel-owned content, including internal revisions and all uploaded files owned by your account. Access stops when deletion is accepted; cleanup remains pending until required active stores have been cleared. It does not synchronously erase infrastructure logs, rotating backups, or records controlled by separate providers. Bulk account export is not available.

Parcel operates this service in British Columbia, Canada. Email contact@workinparcel.com for privacy questions, access or correction requests, or concerns about your information. We will update this notice as our practices change and provide notice or choices for material changes when required.